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Shipping & Delivery

We have a vast network of service providers set up within Thailand ensuring you get your parcel delivered in the fastest possible time.

 

Delivery Address:

  • Please utilize your residential or business address for the delivery to be completed successfully.

  • We are not able to ship to any Postal addresses or courier/shipping forwarder.

  • Please fill in the delivery address correctly before checkout process to avoid undelivered parcel and additional charges

 

Shipping Fees:

  • All shipping rates will be calculated per order based on the parcel(s) weight, dimensions and its final destination.

  • Your applicable shipping fees will automatically be calculated and displayed in the order summary during the checkout process. This is done for your reference and acceptance before clicking the final “submit” button to finalize payment of your order.

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Delivery Timelines & Conditions:

  • Estimated delivery timeline: ​

    • EMS   : 3 - 5 Working Days (Within Bangkok and surrounding areas), 5 - 7 Working Days (Other Provinces)

  • There may be circumstances which extends delivery times, such as pre-order, pre-sale, adverse weather conditions or other reasons.

  • Our deliveries will take place on weekdays between the times of 10:00 AM and 6:00 PM.

  • We will not deliver on weekends or public holidays. Orders placed on Saturdays and Sundays will start processing on the 1st working day of the following week.

  • Please make sure there is someone at the address provided to sign for and accept the delivery.

  • Delivery will be attempted three (3) times by our service provider, failing which the parcel will be considered as “Undelivered Parcels” (Refer below)

 

Undelivered Parcels & Additional shipments:

  • All undelivered parcels will be returned to our warehouse.

  • If you request for a new delivery/shipment, new shipping charges will be incurred. We will proceed with the delivery once payment has been made.

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